If you have extra options showing up in the How Did You Hear About Us? section of the Registration Widget and Prospect Widget, check the following in your MINDBODY account.
Sub-Referral types in MBO will show on the widgets even if the Referral type is deactivated.
To resolve the issue:
- In MINDBODY go to Home > Manager Tools > Settings > Referral Types
- Check "Active?" for all the Referral Types and then click Update Preferences
- Go to Home > Manager Tools > Settings > Referral Subtypes
- In the Referral Subtypes menu, go through each Referral Type and deactivate the undesired Referral Subtypes (make sure to click Update Subtypes for each Referral Type)
- Go back to the Referral Types page and deactivate any undesired Referral Types, Update Preferences