Push Notification Frequently Asked Questions

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Q: Are Push Notifications available for Android devices?

A: Yes, Push Notifications will be sent to Android apps that are version 6.1.0+. If your Android app is not receiving Push Notifications, please contact us for more information.

 

Q: Can I cancel a scheduled Push Notification?

A: Yes, but you cannot cancel a Notification once that time has passed anywhere in the world.

 

Q: Is there a limit to how many Push Notifications I can send?

A: No, but we recommend not sending too many, as you do not want your clients to disable the setting on their iOS device.

 

Q: Why aren't my clients receiving my Push Notifications?

A: You clients likely have Push Notifications disabled in their iOS device settings. Encourage them to enable this setting.

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