How to cancel a scheduled Push Notification

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To cancel a scheduled Push Notification, you'll need to contact HealCode support. There are a couple things to keep in mind before reaching out to us.

  1. Push Notifications are designed to be released at the same time of day everywhere in the world. If that time has already passed anywhere in the world, we won't be able to cancel the Push Notification. Example: If the Push Notification is scheduled for 12PM on Friday, we won't be able to cancel the Push Notification after 12PM on Friday has passed in Samoa (UTC+14), which is the earliest time zone. 
  2. It will take up to 24 hours for the Push Notification to be cancelled after we receive your request.

To cancel your Push Notification, please contact support here.

Have more questions? Submit a request

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